inplay casino Privacy Policy

When you register and use inplay casino, we collect certain personal information that is necessary to operate your account and deliver our services to you in the Philippines. This includes your full name, date of birth, email address, mobile number, and the payment details you provide when making deposits or requesting withdrawals in Philippine pesos. We also collect account activity data such as login timestamps, game history, transaction records, and device information including your IP address, browser type, and operating system. This technical data helps us detect unusual activity, prevent fraud, and ensure the platform runs smoothly on your device. During the identity verification process, we may request copies of government-issued identification documents such as a valid Philippine ID, passport, or driver's licence to confirm your eligibility and comply with applicable regulations. All information you provide must be accurate and up to date — you can update your details at any time by contacting our support team. We only collect data that is genuinely needed to provide, protect, and improve the platform experience for Filipino players.

Your personal data is used exclusively to operate and improve the inplay casino platform and to fulfil our obligations to you as a registered player. We use your information to process account registrations, verify your identity, handle deposits and withdrawals in PHP, and provide customer support when you reach out to us. Transaction and activity data is used to detect and prevent fraud, money laundering, and other prohibited conduct, and to comply with our regulatory obligations under applicable Philippine law. We may use your contact details to send you important account notifications such as security alerts, transaction confirmations, and updates to our terms or policies — these communications are necessary for the operation of your account and cannot be opted out of. If you have consented to receive promotional communications, we may also send you information about platform features, new game categories, or relevant offers; you can withdraw this consent at any time through your account settings or by contacting support. We do not use your data for automated decision-making that produces legal or similarly significant effects without human review. All data processing is carried out on a lawful basis, and we retain your information only for as long as is necessary for the purposes described in this policy or as required by law.

inplay casino does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform — for example, payment processors who handle PHP transactions, identity verification partners, and technology providers who support our infrastructure. These third parties are contractually required to handle your data securely and to use it only for the specific purpose for which it was shared. We may also disclose your information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines where we are legally required to do so, or where disclosure is necessary to protect the rights, safety, or property of the platform or its users. In the event of a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, and you will be notified of any such change in advance. We do not transfer your personal data outside of the jurisdictions where we operate without ensuring that appropriate safeguards are in place. Any third party that receives your data is held to the same standard of care and confidentiality that we apply ourselves.

As a registered player on the inplay casino platform, you have a number of rights in relation to the personal data we hold about you. You have the right to request access to the information we hold, to ask us to correct any inaccurate or incomplete data, and to request deletion of your data where it is no longer necessary for us to retain it. You may also request that we restrict the processing of your data in certain circumstances, or object to processing that is carried out on the basis of our legitimate interests. If you have provided consent for any specific type of processing — such as receiving promotional communications — you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal. To exercise any of these rights, please contact our support team with your request and we will respond within a reasonable timeframe. We may need to verify your identity before processing certain requests to ensure that your data is not disclosed to an unauthorised person. If you are not satisfied with how we have handled your request, you have the right to raise a complaint with the relevant data protection authority in the Philippines.

The inplay casino platform uses cookies and similar tracking technologies to provide a functional, secure, and personalised experience for players in the Philippines. Essential cookies are required for the platform to operate correctly — they enable features such as keeping you logged in during a session, remembering your preferences, and maintaining the security of your account. We also use analytical cookies to understand how players interact with the platform, which pages are visited most frequently, and where technical issues may arise, so that we can continuously improve the experience. You can manage your cookie preferences through your browser settings at any time; however, disabling essential cookies may affect the functionality of certain platform features. We do not use cookies to serve third-party advertising or to track your activity across unrelated websites. Any data collected through cookies is handled in accordance with the same standards described throughout this Privacy Policy. If you have questions about our use of cookies, please contact our support team for further clarification.

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include encrypted data transmission, secure server infrastructure, access controls that limit who within our organisation can view your information, and regular security reviews. Despite these precautions, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your account and to contact us immediately if you suspect any unauthorised access. We retain your personal data for as long as your account remains active and for a reasonable period thereafter, or for as long as required by applicable Philippine law and regulatory obligations. When your data is no longer needed, it is securely deleted or anonymised in accordance with our internal data retention procedures. If you close your account, certain information may be retained for a defined period to comply with legal, regulatory, or fraud prevention requirements. For specific questions about how long particular categories of data are retained, please contact our support team.